Return Policy

Thank you for shopping at Pawfectly Fetch Pets! We are dedicated to ensuring the satisfaction of our customers. Please review our return policy below.

At Pawfectly Fetch Pets, we want you and your pup to be completely happy with your purchase! If you’re not satisfied, we’ve got you covered.

Returns:

We do not offer exchanges. However, if you are unsatisfied with your purchase for any reason, we will issue you a full refund—no need to return the product!

Refunds:

If you are not satisfied with your order, simply reach out to us at help@pawfectlyfetchpets.com, and we will process your refund.

Refunds will be issued to the original payment method within 5 business days of your request.

Exchanges:

We do not offer exchanges at this time. If you received a defective or damaged item, please contact our support team, and we’ll make it right!

How to Request a Refund:

Provide your order number and a brief explanation of why you are requesting a refund.

If your item arrived damaged, feel free to attach photos for faster resolution.

Cancellations:

If you need to cancel your order, please reach out to us as soon as possible. Once an order has shipped, it cannot be canceled.

Contact Us:

We’re here to help! If you have any questions or concerns about your order, please don’t hesitate to reach out.

📧 Email: help@pawfectlyfetchpets.com

Thank you for shopping with Pawfectly Fetch Pets! We appreciate your support and can’t wait for you and your furry friend to enjoy our products! 🐾💖